Support

Supporting the daily business

We specialize in analyzing and evaluating the interplay of business processes, with a strong focus on achieving sustainable and efficient integration into SAP systems. Our expertise primarily lies in the various logistics modules, enabling us to offer comprehensive consulting and practical implementations in these areas:


 Support Testing

  • Test support
  • Test management
  • Go-live support
  • Hypercare phase support
  • 2nd and 3rd level support

 Training

  • Individual end and
    key user trainings
  • Trainings for new implementations
  • Impart best practice solutions
  • Preperation of training documents and documentation


Support

With our vast experience in SAP support, we are well-equipped to provide efficient assistance in error analysis and resolution. We prioritize future-oriented solutions and take proactive measures to ensure effective error rectification. Our comprehensive support package includes application maintenance throughout different project phases, ensuring the sustainability and integrity of your SAP system.

Testing

Testing plays a crucial role in every software development process, and in the case of complex ERP systems, it often requires a significant amount of time and effort. We are here to offer our assistance, ranging from developing comprehensive test catalogs to creating specific test cases, as well as providing support during the go-live phase and subsequent hypercare period.

Training

Even in an optimal system, seamless and efficient workflows can only be achieved when processes and applications are executed correctly. Drawing from our expertise, we recognize the significance of regular user trainings, not only during the implementation of new solutions but also throughout the system’s operation.
To unlock the full potential of your SAP system in the long run, it is vital to share best practices with and provide continuous trainings for your employees.